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Last updated: 22 June 2026

Who we are

This service is operated by Atrb Services Limited, a company registered in the United Kingdom under company number 17226687. We are the data controller responsible for your personal data. You can reach us at town@atrb.uk.

What we collect

We collect the minimum we need to run the service. Depending on how you sign up, this is:

• One identifier of your choice: either an email address or a username.
• A password, which we store only in a hashed form, never as plain text.
• The journal content you choose to write and save.
• The dates your account is created and last used, to keep it secure.

We do not use cookies, analytics, tracking, or any third-party tools. We do not collect your name, location, or device fingerprint. If you sign up with a username instead of an email, we hold no way to contact you, and account recovery may not be possible.

How we use it

We use your data only to provide and maintain your journaling room, to keep your account secure, to respond to your requests, and to meet our legal obligations. We do not sell your data. We do not share it for advertising. We have no advertising on this service.

Lawful basis

We process your data on the basis of providing the service you have asked for, your consent where it applies, and our legitimate interest in keeping the service safe. You can withdraw consent at any time by closing your account.

Storage and security

Your journal content is encrypted at rest. This protects it against unauthorised access to our storage. Because we manage the encryption so that we can help you recover your account, it is technically possible for us to access content when strictly necessary to run or secure the service. We do not read your journals as a matter of routine, and we never do so for advertising or profiling. No method of storage is completely secure, so while we take protection seriously, we cannot promise absolute security.

What we can disclose

We can only ever disclose the data we actually hold. If we are required by valid UK legal process to provide information, we can supply your identifier and account dates, and, where the law compels it, your stored content. We hold no marketing profiles, browsing history, or third-party data, because we never collect any.

Your rights

Under UK data protection law you have the right to access your data, correct it, delete it, restrict or object to its use, and request a copy of it. To exercise any of these, email us at town@atrb.uk and we will respond within the time the law allows. You also have the right to complain to the Information Commissioner's Office.

Children

This service is not intended for children under 13. We do not knowingly collect data from anyone under 13. If you believe a child under 13 has created an account, email us at town@atrb.uk and we will remove it.

Retention

We keep your data for as long as your account is active. When you close your account, we delete or anonymise your data within a reasonable period, unless we are required to keep it for legal reasons.

Changes

We may update this policy from time to time. When we do, we will revise the date at the top of this page. Continued use of the service after a change means you accept the updated policy.

Last updated: 22 June 2026

Agreement

These terms are an agreement between you and Atrb Services Limited, company number 17226687, registered in the United Kingdom. By using this service you agree to them. If you do not agree, please do not use the service.

Your account

You sign up with either an email address or a username, and a password. You are responsible for keeping your details safe and for everything that happens under your account. You must give accurate information and let us know if you believe your account has been accessed without permission. You must be at least 13 years old to use the service.

Acceptable use

The service is for personal journaling. You agree not to:

• Break any law that applies to you, or use the service for any unlawful purpose.
• Upload or share content that is illegal, abusive, hateful, or that promotes harm to others.
• Post material that infringes the rights of any other person, including copyright and privacy.
• Attempt to access, disrupt, damage, or reverse engineer the service or its systems.
• Use the service to store or distribute malware, or to attack, probe, or overload our infrastructure.
• Resell, rent, or commercially exploit the service without our written permission.
• Impersonate another person or misuse another user's account.

We may suspend or remove any account that breaks these rules.

Your content

Your journal content belongs to you. You give us only the limited permission needed to store and display it back to you so the service can work. We do not claim ownership of what you write.

Availability

We work to keep the service running, but we provide it on an "as available" basis. We may change, pause, or stop parts of the service, and we are not liable for interruptions outside our reasonable control.

Liability

To the extent the law allows, we are not liable for indirect or unforeseeable loss, or for loss of data caused by factors beyond our reasonable control. Nothing in these terms limits any liability that cannot be limited by law, including liability for death or personal injury caused by negligence. None of this affects your statutory rights as a consumer.

Ending use

You may stop using the service and close your account at any time. We may end your access if you seriously or repeatedly break these terms.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales, unless local law gives you the right to bring a claim elsewhere.

Changes

We may update these terms from time to time. We will revise the date at the top of this page when we do, and continued use means you accept the updated terms.